Typical ship time is 5-7 business days (up to 14 days). These times may very depending on the size and product you ordered. We strive to improve these times constantly. If you need your order sooner, we offer a rush processing option at checkout.
RUSH Shipping is offered as a courtesy, delivery time is NOT guaranteed. We processes RUSH orders after hours. It is possible for a RUSH order to be late if we are overwhelmed or a sudden and large inventory change happens. If your order is late you may request a refund for the RUSH processing cost. We do not refund the cost of shipping charges nor does a late RUSH shipment qualify for a return, refund or cancellation.
FREE SHIPPING only applies to the lower 48 states, and includes standard processing time.
For security reasons we can not change shipping addresses other than the one used at the time of purchase, such as typos.
OCM is not responsible for delayed or lost orders. (once USPS receives the package we are no longer responsible for the package. It is up to you to contact USPS) We highly recommend upgrading from First Class to Priority for insurance protection.
All orders are shipped using first class or priority mail. This depends entirely on the weight of the order being mailed. All orders will have a tracking number. Mail gets delayed during heavy Holiday seasons so please plan on having at least 1-2 week turnaround time. Due to how we process orders your shipping label may be purchased/printed for some time before it actually leaves our location.